Track Order

To help your customers find their packages easily, you should create a dedicated page on your Shopify store. This is a major requirement for the Shop App and Google Shopping to show your store as "Trusted." Here is the professional content for your Track Your Order page, customized for Lumivani.store. Track Your Order Title: Track Your Order At Lumivani, we want to ensure you are updated every step of the way. Once your order has been dispatched, you will receive a Shipping Confirmation email containing your unique tracking number. How to Track Your Package: Via Email: Open your Shipping Confirmation email and click on the tracking number. This will take you directly to the carrier's tracking page (e.g., Canada Post, UPS, or DHL). Via the Shop App: For the best mobile experience, download the Shop App. It will automatically sync your Lumivani order and show you a real-time map of your delivery. Via our Website: If you have your tracking number ready, you can enter it on the carrier’s website or use our integrated tracking portal below. Tracking FAQs: When will I get my tracking number? You will receive your tracking number as soon as your order is processed and leaves our facility, which typically takes 1–3 business days. My tracking number isn't working. Don't worry! It can take 24–48 hours for the shipping carrier to scan your package into their system and update the status. Please check back after 24 hours. Where is my order shipping from? Depending on stock availability, your order will ship from our primary location in North York, ON, or one of our partner fulfillment centers to ensure you get your items as fast as possible. Need More Help? If your tracking status hasn't updated in more than 5 business days, or if you have any questions about your delivery, please contact us: Email: support@lumivani.shop Phone: +1 951-361-0735 Order Support: Please include your Order Number (e.g., #LUMI1001) in your email for faster service.